Same-day response (Pro & Premium)
Remote & on-site London coverage
15+ years enterprise experience
No long-term contracts
What's Included

Everything your business needs.
Nothing you don't.

Every TechSquad IT support plan covers the core stack — helpdesk access, device management, monitoring, and backups — all managed for you.

🎧

Helpdesk Support

Real human support — not chatbots — for your staff when things go wrong. Remote-first, on-site when needed.

  • Unlimited ticket submissions
  • Phone, email & chat access
  • Remote desktop resolution
  • On-site callout (Pro/Premium)
  • Clear escalation path
💻

Device Management

Your laptops, desktops, and servers kept patched, configured, and secure — without you lifting a finger.

  • OS and software patching
  • Endpoint security configuration
  • Hardware health monitoring
  • New device provisioning
  • Leaver/joiner process
📡

Network Monitoring

We watch your network 24/7 so you don't have to. Alerts and proactive fixes before downtime hits your team.

  • 24/7 uptime monitoring
  • Firewall management
  • VPN setup & support
  • Wi-Fi performance audits
  • ISP fault escalation
🔒

Backups & Recovery

Automated, encrypted backups with tested recovery procedures. Because "I think we have a backup" isn't good enough.

  • Daily automated backups
  • Off-site encrypted storage
  • Recovery testing (quarterly)
  • Cloud & local options
  • Ransomware-resilient setup

Guaranteed response times.
Not best efforts.

Every tier comes with a contractual SLA. If we miss it, you get a credit. Simple.

Entry

Essential

Next Day
response guarantee
  • Remote helpdesk access
  • Device management (up to 5)
  • Monthly health report
  • Email & portal support
Premium

Enterprise-Grade

4 Hours
response guarantee
  • Everything in Professional
  • Dedicated account manager
  • Priority queue (all issues)
  • Monthly on-site check
  • CISO advisory (1hr/mo)

Ready to stop firefighting
your IT?

Tell us about your business and we'll come back with a straight-talking proposal. No jargon, no obligation, no 45-minute sales call.

Response within 24 hours
Usually much faster
📍
London-based
On-site when you need it
🤝
No long-term lock-in
Monthly rolling contracts

Get a Quote — IT Support

We reply within 24 hours · No commitment required

Message received!

We'll be in touch within 24 hours with a clear proposal.

Areas we serve

IT Support in Canary Wharf → IT Support in Shoreditch → IT Support in the City of London → IT Support in Camden → Web Design in East London → Common Questions — FAQ →
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